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Navigating the Mental Health Care System: A Guide for Families

Ashleigh Larson • April 9, 2023

Navigating the Mental Health Care System: A Guide for Families

a woman is hugging a young girl in a kitchen

Have you ever felt lost and perplexed trying to navigate the mental health care system for yourself or a loved one? You're definitely not alone. Mental health is a broad topic, and it can be a really confusing and intimidating process, especially when you're already dealing with the stress and challenges of mental health issues. 


That's why we've put together this guide specifically for families - to help you understand the system, find the right resources, and support your loved ones through their journey towards better mental health. 


Whether you're just starting out or have been navigating the system for a while, we hope this guide will provide you with valuable insights and tips to make the process a little bit easier. Let's get started!


Basics on The Mental Health Care System


Our emotional, psychological, and social wellness all contribute to our overall mental health. What we think, feel, and do are all impacted by this. It also plays a role in influencing our stress responses, interpersonal dynamics, and decision-making. The importance of one's mental health cannot be overstated at any age, from infancy and adolescence through maturity.


First, it's important to know that the mental health care system consists of a variety of providers, including psychiatrists, psychologists, social workers, and therapists. Each provider has a different level of training and expertise, and it's important to choose the right provider based on your individual needs and circumstances.



Do You Really Need Mental Health Treatment ? How To Find Out

According to the National Institute of Mental Health, in 2019 over 51.5 million Americans, or nearly one in five, suffered from mental illness (NIMH). Sadly, a large number of people feel they can manage their mental health conditions and symptoms on their own and are thus unwilling to seek therapy. How would you then determine whether you or your loved ones need mental health treatment in the first place?


If you're feeling overwhelmed or experiencing prolonged feelings of sadness or anxiety, it may be a good idea to seek help from a mental health professional. Additionally, if you're having trouble functioning in your day-to-day life or your relationships are suffering due to your mental health, seeking help is crucial.


Other signs that you may need mental health treatment include difficulty sleeping, changes in appetite, loss of interest in activities you once enjoyed, and experiencing physical symptoms like headaches or stomach aches without a clear medical cause.


Check out our
  FREE resources here.


It's essential to remember that seeking mental health treatment is not a sign of weakness. In fact, it takes a lot of strength and courage to reach out for help. Mental health professionals are trained to help you navigate your mental health challenges and develop coping strategies that work for you.


Caring for a loved one who suffers from mental illness may be a trying experience on a personal level. It's important to take care of yourself while also making sure they get the emotional support they need. Here are some ways you may help a loved one through their mental health care:

How To Provide Emotional Support To The Family Member


Listen without judgment: 


One of the most helpful things you can do is listen to your family member's concerns and feelings without judgment. Try to understand their perspective and
offer your support.


Avoid making assumptions
. Instead of assuming you know how your family member feels or what they're thinking, ask them questions to better understand their perspective. For example, you could say, "Can you tell me more about how you're feeling?" or "How has your day been?"  Use active listening skills.  Show your family members that you're engaged and interested in what they have to say by using active listening skills. This includes maintaining eye contact, nodding your head, and repeating back what they've said to confirm that you understand.


Don't offer unsolicited advice.
  While it can be tempting to offer solutions or advice, it's important to refrain from doing so unless your family member specifically asks for it. Instead, focus on being a good listener and offering emotional support. Lastly, avoid judgmental language, which can make your family member feel defensive or unsupported. For example, instead of saying, "Why did you do that?", try saying, "Can you tell me more about what led you to do that?"


Show empathy


Mental illness can be isolating, and your family member may feel alone. Show them empathy by acknowledging their feelings and offering your support. Acknowledge their feelings. Let your family member know that you understand how they're feeling. For example, you could say
, "It sounds like you're going through a really tough time right now. I'm here for you."


You can also show your family members that you're there to support them by offering practical help or just being present. For example, you could offer to drive them to their appointments, or simply spend time with them doing something they enjoy.


Strategies For Coping With The Stress Of Caring For A Family Member With Mental Illness


On the other side of things, taking care of a family member with a mental illness can also be an emotionally and physically demanding experience that can take a toll on your own well-being. 


Therefore, it is equally crucial to practice self-care and seek support to cope with the stress. Here are some strategies to help you manage stress and take care of yourself while caring for a family member with mental illness.


Take care of yourself


Make time for self-care. Carve out some time each day to engage in activities that you enjoy or find relaxing, such as reading a book, taking a walk, or listening to music. This can help you recharge and manage stress. It's also important to take regular breaks from caregiving to recharge and take care of your own needs. Remember,
taking care of yourself is not a luxury, but a necessity when caring for a family member with a mental illness. By prioritizing your own well-being, you'll be better equipped to provide the best care possible for your family member.


Seek support


You may feel burnt out or even lost at times, so don’t be afraid to find support or help. Joining a support group for families of individuals with mental illness can help you connect with others who are going through similar experiences. Support groups can provide emotional support, practical advice, and a safe space to share your feelings. 


For instance,  NAMI, the National Alliance on Mental Illness, is a mental health organization that operates across the country, with a focus on grassroots support. They provide a range of educational programs, advocating on behalf of those who are affected by mental illness. NAMI's services include a toll-free helpline, offering guidance and support to individuals and families.


You can also reach out to friends and family for
help and support. Let them know how they can help you, whether it's by taking care of your family member for a few hours, cooking a meal, or just listening.


Set boundaries


Finally, set boundaries. Learn to say no when you need to prioritize your own well-being.

And again, take breaks. Always remember: it's okay to take a break when you need it. Taking a short break can help you recharge and better cope with the stress of caregiving. Set realistic expectations, too. Don't try to do everything on your own, and don't expect your family member to make a full recovery overnight.

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